Review and update existing support tickets in the Mediafly Help Center

Login to your account

Click on the Login button on the top right hand of the screen

Note you can only review and update any existing tickets if you have completed your portal 
ssetup.  If you cannot login please refer to the login and portal setup articles

Accessing your tickets

Click on your user name and then select My Activities

My Requests:  Tickets you have personally logged

Requests I'm CC'd on:  All tickets you have been added to in the cc by another requestor

Organization Requests:  All tickets for your organization.  Note you have to request to have this enabled by support.

Ticket Status