Every folder and item in Mediafly has a unique identifier. When troubleshooting as an administrator, the file or folder ID will help resolve an issue more effectively.
1. Log in to Airship
2. Navigate to the specific folder or file
3. Click to open the detail view
4. Scroll to the bottom of the page
5. The ID is located at the bottom of the details view
6. Copy and share the ID as needed
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