The Intelligence360 Platform allows the mapping of properties from HubSpot to the Platform. Our flexible mapping layer allows you to add data of many kinds to solve different problems around reporting and actions. We recommend contacting support for assistance in mapping new properties.

To add a custom property toIntelligence360, there are two screens you need:

HubSpot Property Settings
Intelligence360 Content Settings

NOTE: You must be both an Intelligence360 Platform and HubSpot Admin in order to access these pages.

1. Go to HubSpot Property Settings

2. Obtain HubSpot Property Field Type & Internal Name

a.) Obtain HubSpot Property Field Type by clicking on a property to open the Edit

property window, the field type is listed here. (Eg., Single-line text)

For each field you map, you will need to translate the HubSpot data type (Field

Type in Hubspot) to the appropriate Intelligence360 data type using the chart below. This

information will be entered in Step 3c below under Type.

HubSpot Data Type ⭢ Intelligence360 Data Type

Single-line text        ⭢    String (display type single line)
Multi-line text         ⭢    String (display type short text area)
Single checkbox         ⭢    Boolean
Multiple checkboxes     ⭢    String (display type multi-select)
Dropdown select         ⭢    String (display type multi-select)
Radio select            ⭢    String
Date picker             ⭢    Date
Number                  ⭢    Number / Number with Decimal
Calculation             ⭢    Get calculation output type & see above
Score                   ⭢    Get score output type & see above 
File                    ⭢    Not supported
HubSpot User            ⭢    Not supported

b.) In the Edit property window, click on </> to populate the HubSpot Internal Name.

This data will be used in step 3c below under Source Property.

3. Go to Intelligence360 Content Settings

a.) Select an existing Content Policy to add its custom fields

b.) From the pop-up menu, select Content Properties ⭢ NEW

c.) Complete the populated Intelligence360 Property Mapping window

Property Name - Hubspot field name, using camelCase. NOTE: camelCase is the practice of writing compound words or phrases using no spaces, where the first word is lowercase, and each word thereafter starts with a capital letter. Examples: intelligence360SavesRepsTime, theAlphabetStartsWithAB
Property Label - The label that will be shown for this property across the Platform
Type - Use the above mapping table to select a type (VERY IMPORTANT!!)
Output Display Format - Select from the dropdown: Default Format, Phone Number, Display Raw Output, or Auto Link
Select ML Data Type - Learn more about ML Data Types here
Property Data Source
- For External Property: Coming from CRM into Intelligence360. Select External Property.
- Select a Read Property from the dropdown menu. A Read Property is the property as it is in the CRM.
- Select a Write Property (Optional) from the dropdown menu. The Write Property dictates where you want to write the property to in the CRM, where you want this value to go. The write property can be the same as the read property, or it can be different if you want to override your sync and have the property be written back to the CRM elsewhere. If you do not select a write property, it will be the same as the read property.
- For Calculation: Come from the Intelligence360 Platform. If you are mapping the property to sync back to your CRM, click here.
Source Property - Hubspot Internal Name for the property
Select one of the following: --Enabled - Intelligence360 will collect this data
-Searchable - Intelligence360 will search this data (not recommended for anything but strings)
-Track Changes - Intelligence360 will track changes to this data
-Hidden - Intelligence360 will hide this property from users (recommended for IDs)
-Writable - Intelligence360 can update this property from Actions
-Encrypted - Encrypt this value on ingest, and store this value encrypted