Changing User Settings in IS2 Conversational Intelligence

If you have an Owner or Admin role, you can quickly change any user details.

1. Click Settings > Organization > Manage > Members, then click Edit to change any user

2. Edit group/job title/role

Changing Job Title

Choose from any available job title you've configured. Changing a job title will not result in any change of functionality, only in the label.

Changing Group

The user's group can be changed to any available group in their team, or no group can be selected. Groups are also referred to as teams, changes will not results in any change of functionality.

Changing Role

If you're Manager, you won't be able to change yourself to Admin, but another Admin can promote you.

If you run into any issues, please contact support.