InsightSquared Conversational Intelligence integrates with a number of external dialer systems so you can leverage all of its coaching abilities.
Once a provider is connected by an Admin, IS2 will upload and analyze calls every 15 minutes (or sooner, depending on the provider).
Supported Videoconference Systems
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MS Teams
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Google Meet
Supported Dialers
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Salesloft
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Outreach
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Hubspot
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Zoom Phone
Even if your customer calls are not recorded, IS2 will still recognize them and will include them in your reports.
If you run into issues please contact support.
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